Kelp does not own your data, nor do we sell it to others or use it for advertising. It’s your data, period.
This policy applies to all information collected or submitted on Kelp’s website and any other devices and platforms.
When creating an account, you will be asked to Sign in with Google. Email addresses are only used for logging in, password resets, responding to emails that you initiate, notifications that you request and notifying you about product updates or changes.
After account creation, you will be asked to connect external accounts like email, calendar and contacts. These integrations are optional. Each integration has special protections to ensure Kelp only uses data that is necessary for the product, and that sensitive fields are protected.
Connected calendars are only used to create contacts and show your meeting history.
Kelp asks for the most restricted access that Google allows, which is read-only. Kelp cannot create new events, change any existing events, delete your calendar, or access any other data within your Google account, including Gmail.
Calendar data does not pass through Kelp. Your device requests the data directly from Google.
You can revoke access to your calendar at any time at https://myaccount.google.com/permissions
Connected contacts are only used to display names and photos from contacts from your calendar events and documents.
Kelp asks for the most restricted access that Google allows, which is read-only. Kelp cannot create new contacts, change any existing contacts, delete your contacts, or access any other data within your Google account, including Gmail.
Optionally, you can enable write access to contacts which Kelp uses to allow you to edit your contact notes from Kelp. Kelp does not edit any other contact related data.
Contacts data does not pass through Kelp. Your device requests the data directly from Google.
You can revoke access to your contacts at any time at https://myaccount.google.com/permissions
Documents are only used to display them with associated upcoming meetings.
Kelp asks for the most restricted access that Google allows, which is read-only. Kelp cannot create new documents, change any existing documents, delete your documents, or access any other data within your Google account, including Gmail.
Documents data does not pass through Kelp. Your device requests the data directly from Google.
You can revoke access to your documents at any time at https://myaccount.google.com/permissions
If you enable notifications, we must store a token to send them. We never use notifications for marketing.
Third parties may provide registration and authentication services. In this case, they will be able to access some data, stored by these third-party services, for registration or identification purposes. The services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.
We may to contact you with product updates. You may opt-out of receiving any, or all, of these communications from Kelp by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use Email Marketing Service Providers to manage and send emails to you.
We may provide paid products within Kelp. In that case, we may use third-party services for payment processing (e.g. payment processors).
The Kelp web apps collect various usage metrics, such as the percentage of users who use particular features or when users sign in,for the sole purpose of improving the app.
We use the information we collect to operate and improve our website, apps, and customer support.
We do not share personal information with outside parties except to the extent necessary to accomplish Kelp’s functionality.
We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.
In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.
Contact information (i.e. an email address) is only accessible to a user who explicitly added that information, either via one of the above integrations or manually. This information isolation is reinforced with software safeguards to ensure contact information has appropriate visibility.
If you believe you have discovered a security or privacy vulnerability that affects Kelp’s software, please report it to us. We welcome reports from everyone, including security researchers, developers, and customers.
You can report a security or privacy vulnerability by emailing us at firstname.lastname@example.org
In your message, please include:
The specific product and software version(s) which you believe are affected.
A description of the behavior you observed as well as the behavior that you expected.
A numbered list of steps required to reproduce the issue and a video demonstration, if the steps may be hard to follow.
You’ll receive a reply from us to acknowledge that we received your report, and we’ll contact you if we need more information.
For the protection of our members, Kelp doesn’t disclose, discuss, or confirm security issues until our investigation is complete and any necessary updates are generally available.
You may access or change your information or delete your account by emailing email@example.com.
Kelp may delete your information at any time and for any reason, such as technical needs, legal concerns, abuse prevention, removal of idle accounts, data loss, or any other reason.
Kelp displays content from third-party social sites and APIs. These have their own independent privacy policies, and we have no responsibility or liability for their content or activities.
We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
By using Kelp and providing your information, you authorize us to collect, use, and store your information outside of the European Union.
Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.
November 2, 2020: Remove references to Auth0. Add ability to optionally edit Google Contact notes from Kelp
October 11, 2020: First published.
If you have questions or concerns regarding these terms, privacy, or security, please contact us at firstname.lastname@example.org.