We'd love to hear from you. Whether you have questions, feedback, or need support, we're here to help.
Need help with your account, preferences, or having technical issues?
support@kelp.nycResponse time: Within 48 hours
Have suggestions, feature requests, or thoughts on how we can improve?
feedback@kelp.nycWe read every message
Found a bug or experiencing unexpected behavior? Let us know so we can fix it.
bugs@kelp.nycInclude steps to reproduce if possible
Business partnerships, press inquiries, or other general questions?
hello@kelp.nycFor all other inquiries
For privacy-related questions or data requests: privacy@kelp.nyc
For legal matters or terms of service questions: legal@kelp.nyc
Read our Privacy Policy and Terms of Service
Visit your Settings page to adjust your email frequency, topics, and delivery preferences.
Contact support@kelp.nyc and we'll delete your account and all associated data within 30 days.
Check your topic preferences and ensure you've selected interests. If issues persist, contact support@kelp.nyc.
Absolutely! Send your suggestions to feedback@kelp.nyc with the source URL and why you think it's valuable.
Yes, Kelp is currently free during our early development phase. We may introduce premium features in the future but will always maintain a free tier.
✓Support requests: We aim to respond within 48 hours, often much faster
✓Bug reports: Acknowledged within 24 hours, prioritized by severity
✓Feedback: We read every message and consider all suggestions for our roadmap
✓Business inquiries: Responded to within 3-5 business days
Kelp is built by a small, dedicated team passionate about helping knowledge workers cut through information overload. We believe AI should help us be the best version of ourselves—focused, informed, and deeply engaged with what matters most in our fields.
We're always happy to hear from our users. Your feedback shapes how Kelp evolves.